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App Developers Can Now Respond to Reviews in Google Play

Have you ever left a review of an app and wished you could tell if it had been read? Now you can. Google Play now offers developers the option of responding to reviews. They can give feedback to their users, reply to bug reports, and point users at more help, if need be.

Here’s more detail from Google:

That’s why we’re adding the ability for Google Play developers to respond to reviews from the Google Play Android Developer Console. Developers can gather additional information, provide guidance, and — perhaps most importantly — let users know when their feature requests have been implemented.

We’ll also notify the user who wrote the review via email that the developer has responded. Users can then contact the developer directly if additional followup is needed or update their review.

The new feature is on a limited roll out to only the top developers, but Google is planning to offer it to additional developers in the future.

 

via

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