What can social learn from traditional customer service? Actually, a lot.
Mona ZhangMona is the editor of SocialTimes and social media coordinator at Mediabistro. She graduated from New York University with a degree in journalism and East Asian Studies. Before moving to NYC, she lived in Beijing, London, Madrid and Chicago.
The communications agency launched a SXSW guide to help digital marketers make sense of the hundreds of events.
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Kickstarter passed $1 billion in pledges at 4:03 a.m. this morning.
Editors from Mashable and The Wall Street Journal talk digital strategy and what their publications are doing to stay relevant in the mobile age.
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SocialTimes caught up with some of the people involved at this year’s Social Media Week in New York.
Are social-friendly listicles trafficking on tragedy? Or can they tell a legitimate story about news events like the Ukraine protests?