While more than 80 percent of consumers make customer service requests on Facebook, the bulk of those requests go unanswered.
Archives: June 2014
After receiving $1.5 million in April, Yik Yak received an even bigger investment to facilitate growth and pursue its vision for unfettered communication.
YouTube is the world’s largest video network and the third most trafficked website in the world.
A giant Facebook experiment found that emotions expressed by others influence our own emotions, resulting in massive-scale contagion via social networks.
The airline posted a racially insensitive tweet bashing the Mexican World Cup team after a last-minute loss to the Dutch squad.
Brazil-Chile World Cup match breaks Twitter record. Facebook conducts moods experiment. These stories, and more, in today’s Morning Social Media Newsfeed.
This week, Crain Communications is hiring a social media manager, while IMRE needs a social marketing program manager of 5Loom. Smashbox Cosmetics is seeking an assistant manager of community management, and the National Italian American Foundation is on the hunt for a social media manager/assistant editor. Get the scoop on these openings below, and find additional social media jobs on Mediabistro.
With more than 70 percent of adults online using social media, it would be a surprise if people lived their social media lives with no regrets.
With more consumers starting their car buy process online, the automotive industry is investing more dollars into digital advertising.
More than half of consumers consider their TV a monitor on the wall and would cancel their cable subscription if an online provider could satisfy their viewing needs.