Sony’s new eReader Library program which trains librarians how to use eReaders, has sparked debate from eBookNewser readers.
While the move seems to be a promotional way for Sony to sell devices to libraries and for librarians to get a little extra training in eBooks, some eBookNewer commenters questioned why librarians should get this special training. Wmartin46 wrote, “You and I get an e-Reader in a box, with a few instructions, and we’re up and running in an hour or so .. but a ‘librarian’ needs ‘special training.’ Why? What makes it so hard for them to not be ‘just like the rest of us’?”
PublicLibrarian defended the librarians training needs, highlighting that, “Our collection of ebooks is relatively new, and we have had many who aren’t certain how to use it. Training in how to access the ebooks, how to use the devices, and how to ‘check out’ the books and do the transfer would be useful indeed.”
And commenter Abbey pointed out that, “The patrons they serve expect exemplary service and knowledgeable staff…Seeking formalized training does not put anyone on a pedestal. If anything, it shows that they care enough to do a competent job.”