The Trusper app enables users to create and discover useful content, then tracks engagement metrics to surface the best tips.
Businesses are entering a new phase of social customer service where the customer service teams manage the requests and resolve customer issues.
Occasional observation of behavior patterns happens on most social sites, but many believe Facebook has crossed a line in more ways than one.
A new design by nuclear science startups could prevent disasters like the one in Fukushima, Japan.
40 percent of marketers say a lack of in-house expertise is the biggest challenge to mobile marketing success.
Facebook acquires video ad platform LiveRail. Sheryl Sandberg apologizes for “poorly communicating” moods study. These stories, and more, in today’s Morning Social Media Newsfeed.
The report has done little to clear the controversy surrounding the NSA, and may have made the issue more opaque.
watchESPN servers crashed under an ‘unprecedented demand’ during the USA-Germany match, while Twitter anticipated traffic spikes and stood victorious.
Facebook updates capture only a small fraction of a person’s life and in no way represent a comprehensive, or truthful, picture.
More than half of eCommerce consumers scan personalized recommendations and 77 percent report making additional purchases based on those suggestions.