An analysis of more than one billion social mentions provides insights on when, where and how to engage with consumers on social media.
Viral stories serve as proof that social media doesn’t really understand nuance: things are either black or white, there’s no room for grey area.
Incorrectly implemented sites resulted in a drop in smartphone rank by almost two positions.
There may still be times when advanced technology begs us to consider the myth of progress.
This month’s Search Marketing Expo (SMX) in Seattle focused on new advertising initiatives by huge tech platforms like Facebook and Google and the exponential growth of mobile.
Facebook emotional manipulation study editor at Princeton had ethical concerns. Twitter buys ad-tech startup Tap Commerce. These stories, and more, in today’s Morning Social Media Newsfeed.
While more than 80 percent of consumers make customer service requests on Facebook, the bulk of those requests go unanswered.
After receiving $1.5 million in April, Yik Yak received an even bigger investment to facilitate growth and pursue its vision for unfettered communication.
YouTube is the world’s largest video network and the third most trafficked website in the world.
A giant Facebook experiment found that emotions expressed by others influence our own emotions, resulting in massive-scale contagion via social networks.