Many Snapchat users may have noticed a barrage of spam over the weekend, which received this quick apology and advice from a small press release:
We’ve heard some complaints over the weekend about an increase in Snap Spam on our service. We want to apologize for any unwanted Snaps and let you know our team is working on resolving the issue. As far as we know, this is unrelated to the Find Friends issue we experienced over the holidays.
While we expect to minimize spam, it is the consequence of a quickly growing service. To help prevent spam from entering your feed, you can adjust your settings to determine who can send you Snaps. We recommend “Only My Friends”
It is possible that Snapchat is unaware of why or how the spam barrage is related to the security breach, but for now, they seem to think it’s completely unrelated, even though usernames and phone numbers were released in a massive data breach not too long ago.
Unlike the security leaks, Snapchat’s spam issues have surfaced before, as noted in this April news release: Snap Spam (Ew.)
Early this morning, some Snapchatters alerted us that they had received unwanted snaps from people who weren’t their friends. Upon initial investigation, it appears that an individual created multiple accounts and sent snaps to Snapchatters with public accounts.
Our engineering team responded quickly (nice work guys!) by temporarily turning off new account creation and preventing Snapchatters from receiving snaps from friends that they had not previously added on Snapchat…
For users, getting spam is frustrating and comes with no real way to denote the difference between an unwanted chatter or a spambot. Hopefully, Snapchat will resolve the issue – or find better ways to mark spam, like email or any other internet commenting system. For now, the best way to prevent spam is to go off the Snapchat radar and use it among friends.
even snapchat spam thinks I’m fat pic.twitter.com/r3PWMxDns8
— marc brockwell (@marcbrockwell) January 12, 2014