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Frustration, Support for Workers on Social Media Over Delivery Delays (Today)
The bare spots under Christmas trees thanks to late deliveries by UPS and FedEx have created a mixture of frustration over missing presents and support for the workers trying to get them to their destinations. Two of the nation’s biggest package shippers were scrambling to deliver items on Thursday to angry customers. The companies blamed increased online sales and weeks of bad weather for the delays, and both have issued apologies. BetaBeat It wouldn’t be the holidays if there wasn’t a juicy argument. This year, it’s between UPS and Amazon, with the latter claiming UPS basically ruined Christmas for some Americans by failing to send packages in time for the big day. Customers were mad at UPS for a backlog in the company’s delivery process. AllThingsD Amazon announced Thursday that it would offer a form of restitution to its aggrieved customers after shipping problems prevented orders from being fulfilled in time for Christmas. The online retail giant is offering $20 gift cards and waiving shipping charges to customers who did not receive their gifts in time for the holiday, as was first reported by The Wall Street Journal. Reuters Reactions on social media were still fiery on Thursday. A Twitter user who identified herself as Amanda Perry tweeted to UPS, “Christmas didn’t come for my fiancé & his father because of your issues – I am thinking I might just pull my wedding registry.” Another user who went by the screenname, Greg Bueno, tweeted, “@UPS ruined my Christmas!!!!!”. New York Daily News Facebook user Michael J. Fallon isn’t satisfied. “My Christmas gifts are spending 3 days in Sacramento, while my family goes empty handed today,” Fallon wrote on FedEx’s Facebook page. “They were supposed to be here Christmas Eve, but epic fail from FedEx.”
Twitter Shares Take Flight (USA Today)
Social media darling Twitter is enjoying new status as Internet highflier on the New York Stock Exchange. Shares of the micro-blogging service closed up nearly 5 percent, to $73.31, Thursday, lofting in an updraft of advances in the company’s advertising products and general optimism for its prospects.
Courtney Love Libel Case May Prove There’s a Limit to Free Speech on Twitter (SocialTimes)
According to GigaOM, the Courney Love libel case could be the one to establish precedent for what can and can’t be said on Twitter. Here’s the thing — people try to act like the Internet is some brave new world where media law must be redefined. However, libel is well defined as a written or printed method of defamation that causes damage to someone’s professional reputation.
Former Twitter Engineers Raise $1M for Stealthy Startup Pushd (VentureBeat)
Pushd, a secretive startup led by former Twitter chief scientist Abdur Chowdhury, has raised $1.04 million in new funding, according to a document the U.S. Securities and Exchange Commission released Thursday. The new funding, which Pushd disclosed to the SEC on Monday, comes almost a year-and-a-half after Pushd raised $1.35 million.
Facebook Urging Pages to Connect with Instagram? (AllFacebook)
Some Facebook page administrators are seeing prompts encouraging them to connect their pages to Instagram accounts. Readers: Have you seen anything similar?
James Franco Explains the Art of Selfies: ‘Attention is Power’ (Mashable)
Actor James Franco, 35, penned a revealing article in The New York Times, explaining why selfies are important to celebrities and what the behavior says about our culture. In a year when “selfie” became Oxford Dictionaries’ international word of the year (its frequency in the English language increased by 17,000 percent since 2012), Franco’s commentary gives us an intimate account into the mindset of famous people who photograph themselves.
Moguldom Media CEO’s Smart TV Quest (LostRemote)
Mediabistro recently spoke with Moguldom Media CEO Jamarlin Martin about the keys to launching his documentary film company, Moguldom Films. With 15 documentary films produced in one year, Martin talks about how his documentary channel can translate on a smart TV.
Don’t Blame Social Media if Your Teen is Unsocial. It’s Your Fault (Wired)
If kids can’t socialize, who should parents blame? Simple: They should blame themselves.
The Best Of Social Media 2013 [Infographic] (AllTwitter)
It’s been one heck of a year. Back in January Twitter introduced Vine to the world, which has gone from strength-to-strength. February saw a huge bump in hashtags used on Superbowl ads, and in March the University of Florida offered the first graduate social master’s program.