Posts Tagged ‘Customer Relationship Management’

Social Media & CRM or Why You Can’t Ignore Social Media Anymore [Infographic]

GetSatisfaction Social CRM

Did you know that 77% of customers search on social media sites for coupons and incentives? 60% of users interact with companies on social media sites on a regular basis? 43% of customers think that brands should all use social media to help their customers? With statistics like these, you really can’t afford to ignore social media anymore. Read more