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<title>Engagement - SocialTimes.com</title>
<link>http://socialtimes.com</link>
<description>Your Social Media Source</description>
<copyright>Copyright 2012</copyright>
<lastBuildDate>Sun, 12 Feb 2012 17:31:16 +0000</lastBuildDate>
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<title>UserVoice Helps Companies Connect with Their Site Visitors</title>
<description><![CDATA[<div>With the onset of the age of <a href="http://www.cnbc.com/id/44578617">information overload</a> and the trend toward location-based review services, brands and companies find it more and more difficult to communicate with customers and get feedback from them.</div>
<div> <a href="http://socialtimes.com/uservoice-helps-companies-connect-with-their-site-visitors_b80401#more-80401" class="more-link">continued&#8230;</a></div>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>Ellie Cachette</dc:creator>
<comments>http://socialtimes.com/uservoice-helps-companies-connect-with-their-site-visitors_b80401#disqus_thread</comments>
<link>http://socialtimes.com/uservoice-helps-companies-connect-with-their-site-visitors_b80401</link>
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		<category><![CDATA[Business]]></category>
		<category><![CDATA[Development and Design]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Feedback]]></category>
		<category><![CDATA[mofoxy]]></category>
		<category><![CDATA[UserVoice]]></category>
<pubDate>Thu, 06 Oct 2011 15:00:18 +0000</pubDate>
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<item>
<title>Tips &amp; Statistics On Engaging Online Video Viewers Through Social Media</title>
<description><![CDATA[<p><img class="alignright size-full wp-image-32793" title="Online Video Clapboard" src="http://socialtimes.com/files/2010/12/Online-Video-Clapboard.jpg" alt="" width="200" height="178" />This week <a href="http://daisywhitney.com/" target="_blank">Daisy Whitney</a>, online video consultant, host of the <em>New Media Minute</em> and author of <em><a href="http://daisywhitney.com/mynovels/" target="_blank">The Mockingbirds</a></em>, released a new video called ‘The Social Video Effect’ that’s chock-full of interesting tips and statistics about the effect of social media on the online video world.  The video features statistics and tips from Brightcove’s <a href="http://go.brightcove.com/forms/en-video-and-social-media" target="_blank">Like, Link, Share, Tweet</a> how-to guide to video and social media.  Read on to learn more, and check out Daisy’s video below.<br />
 <a href="http://socialtimes.com/online-video-social-media_b70534#more-70534" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>Megan O'Neill</dc:creator>
<comments>http://socialtimes.com/online-video-social-media_b70534#disqus_thread</comments>
<link>http://socialtimes.com/online-video-social-media_b70534</link>
<guid isPermaLink="false">http://socialtimes.com/?p=70534</guid>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Web Video]]></category>
		<category><![CDATA[Brightcove]]></category>
		<category><![CDATA[Daisy Whitney]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Online Video]]></category>
		<category><![CDATA[video]]></category>
<pubDate>Fri, 15 Jul 2011 16:00:31 +0000</pubDate>
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<item>
<title>Playboy Trouble: How Twitter Tinkered With Hugh Hefner&#039;s Engagement</title>
<description><![CDATA[<p><a href="/files/2011/01/Picture-3.png"><img class="alignright size-full wp-image-34507" src="/files/2011/01/Picture-3.png" alt="" width="200" height="200" /></a>Once in a while, celebrity news reminds us just how gossip-y Twitter can be. This week, Hugh Hefner got engaged to one of his Playmates, Crystal Harris, and the news came out on Twitter. Of course, gossip web sites have been spreading news like this for ages, but when tweets are involved, there&#8217;s a kind of universality that can make things messy.  <a href="http://socialtimes.com/playboy-trouble-how-twitter-tinkered-with-hugh-hefners-engagement_b34400#more-34400" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>katy</dc:creator>
<comments>http://socialtimes.com/playboy-trouble-how-twitter-tinkered-with-hugh-hefners-engagement_b34400#disqus_thread</comments>
<link>http://socialtimes.com/playboy-trouble-how-twitter-tinkered-with-hugh-hefners-engagement_b34400</link>
<guid isPermaLink="false">http://www.socialtimes.com/?p=34400</guid>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Hugh Hefner]]></category>
		<category><![CDATA[Playboy]]></category>
<pubDate>Thu, 13 Jan 2011 08:00:30 +0000</pubDate>
</item>
<item>
<title>How To Engage Customers On YouTube Without Picking Up A Video Camera</title>
<description><![CDATA[<p><a href="/files/2010/11/YouTube-Engagement.jpg"><img class="alignright size-full wp-image-28450" src="/files/2010/11/YouTube-Engagement.jpg" alt="" width="200" height="172" /></a>More and more brands are promoting themselves by posting their own videos to YouTube, hoping they&#8217;ll go viral.  However, what you may not know is that you can achieve just as much success on YouTube, if not more, without even picking up a video camera.  Read on to learn how you can engage your customers and spread the word about your brand and product without creating a single video.<br />
 <a href="http://socialtimes.com/engage-customers-on-youtube_b28448#more-28448" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>Megan O'Neill</dc:creator>
<comments>http://socialtimes.com/engage-customers-on-youtube_b28448#disqus_thread</comments>
<link>http://socialtimes.com/engage-customers-on-youtube_b28448</link>
<guid isPermaLink="false">http://www.socialtimes.com/?p=28448</guid>
		<category><![CDATA[Guides]]></category>
		<category><![CDATA[Web Video]]></category>
		<category><![CDATA[Customer Engagement]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[promotion]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[YouTube]]></category>
<pubDate>Wed, 17 Nov 2010 14:14:51 +0000</pubDate>
</item>
<item>
<title>Jake &amp; Amir vs Glee: Users Choose Web Series As More Engaging Than Television</title>
<description><![CDATA[<p><a href="/files/2010/10/Viewer-Engagement.jpg"><img class="alignright size-full wp-image-25331" src="/files/2010/10/Viewer-Engagement.jpg" alt="" width="200" height="189" /></a>Do you prefer to watch original programming on the web than on television?  New research from Next New Networks, YouTube and Frank N. Magid Associates shows that not only are more and more people watching original web video content, but online viewers are more engaged than television viewers.<br />
 <a href="http://socialtimes.com/research-videoweb-series_b25330#more-25330" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>Megan O'Neill</dc:creator>
<comments>http://socialtimes.com/research-videoweb-series_b25330#disqus_thread</comments>
<link>http://socialtimes.com/research-videoweb-series_b25330</link>
<guid isPermaLink="false">http://www.socialtimes.com/?p=25330</guid>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Web Video]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Statistics]]></category>
		<category><![CDATA[television]]></category>
		<category><![CDATA[video]]></category>
<pubDate>Tue, 12 Oct 2010 12:30:41 +0000</pubDate>
</item>
<item>
<title>5 Tips To Get More Views On YouTube By Communicating With Viewers</title>
<description><![CDATA[<p><img src="/files/2010/07/YouTube-Conversation.jpg" alt="YouTube Conversation" width="200" height="153" align="right" />One of the things that differentiate YouTube from other forms of visual entertainment, like television and film, is the fact that the platform closes the gap between viewers and content creators by opening up channels of communication.  Communicating with your viewers not only leads to a much more personal viewing experience, but also gives you the opportunity to listen to viewer feedback and improve your content accordingly.  However, a lot of YouTubers aren&#8217;t taking advantage of the perks of the platform and communicating with their viewers.  After the jump, we offer five great ways that you can engage your viewers in conversation for a better YouTube experience.<br />
 <a href="http://socialtimes.com/views-on-youtube_b18502#more-18502" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>Megan O'Neill</dc:creator>
<comments>http://socialtimes.com/views-on-youtube_b18502#disqus_thread</comments>
<link>http://socialtimes.com/views-on-youtube_b18502</link>
<guid isPermaLink="false">http://www.socialtimes.com/?p=18502</guid>
		<category><![CDATA[Guides]]></category>
		<category><![CDATA[Web Video]]></category>
		<category><![CDATA[Conversation]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[Viewer Engagement]]></category>
		<category><![CDATA[Views On Youtube]]></category>
		<category><![CDATA[YouTube]]></category>
<pubDate>Wed, 28 Jul 2010 10:35:12 +0000</pubDate>
</item>
<item>
<title>Webcasting Firm ON24 Drives Engagement With New Social Features</title>
<description><![CDATA[<p><img src="/files/2010/04/on24-logo.jpg" alt="ON24 Logo" width="200" height="150" align='right' /><a href="http://www.on24.com/" target="_blank">ON24</a>, the global leader in virtual events and webcasting, has announced that it will be adding new social features to its popular webcasting platform in order to drive engagement between webcasters and their audiences.  The new social features include <a href="http://www.twitter.com/" target="_blank">Twitter</a> integration, group chat, and hosted Q&amp;A discussion sessions.<br />
 <a href="http://socialtimes.com/webcasting-firm-on24-drives-engagement-with-new-social-features_b10375#more-10375" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>Megan O'Neill</dc:creator>
<comments>http://socialtimes.com/webcasting-firm-on24-drives-engagement-with-new-social-features_b10375#disqus_thread</comments>
<link>http://socialtimes.com/webcasting-firm-on24-drives-engagement-with-new-social-features_b10375</link>
<guid isPermaLink="false">http://www.socialtimes.com/?p=10375</guid>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Web Video]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[ON24]]></category>
		<category><![CDATA[Social Features]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[Virtual Events]]></category>
		<category><![CDATA[Webcasting]]></category>
<pubDate>Tue, 13 Apr 2010 16:22:14 +0000</pubDate>
</item>
<item>
<title>Confessions of a Social Networking Addict</title>
<description><![CDATA[<p><img src="http://socialtimes.com/images/addiction.png" alt="" align="left"/>Through many engagements, we hear many questions surrounding social networking: what it means; how it applies to business; and, more directly, how social networking can turn a profit for a business.</p>
<p>If you&#8217;re in interactive marketing today, it would be logical to assume that based on the tremendous growth in usage of Social Networking tools, you can ride the wave of interest to reach more people within a trusted network and get your message across within established groups.<br />
Not so fast!<br />
  <a href="http://socialtimes.com/confessions-of-a-social-networking-addict_b1282#more-1282" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>guestauthor</dc:creator>
<comments>http://socialtimes.com/confessions-of-a-social-networking-addict_b1282#disqus_thread</comments>
<link>http://socialtimes.com/confessions-of-a-social-networking-addict_b1282</link>
<guid isPermaLink="false">http://www.socialtimes.com/?p=1282</guid>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[New Media]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[Confessions]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Social Media]]></category>
<pubDate>Wed, 05 Aug 2009 15:31:23 +0000</pubDate>
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<item>
<title>The Most Engaging Brands In the World, and How They Got That Way</title>
<description><![CDATA[<p><img src="http://www.allfacebook.com/images/wetpaintlogo.png" alt="" align="left" />Online marketing is something that&#8217;s been around for some time, but the past few years of social networking popularity combined with the necessity for more effective marketing has brought us into a new realm of social media marketing.</p>
<p>It&#8217;s been somewhat experimental, given the need for the cooperation from both social site publishers and participating brands.  There&#8217;s also been the issue of metrics, which have come from site publishers as well as third party services.  The result is a long-standing interim of wonderment at the effectiveness of social media marketing.  But looking at companies such as Dell, Skittles, Burger King and Starbucks and it&#8217;s clear that running certain kinds of marketing campaigns on various social networks does in fact have a lasting effect.  And it all boils down to engagement.<br />
 <a href="http://socialtimes.com/most-engaging-brand_b1262#more-1262" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>kristennicole</dc:creator>
<comments>http://socialtimes.com/most-engaging-brand_b1262#disqus_thread</comments>
<link>http://socialtimes.com/most-engaging-brand_b1262</link>
<guid isPermaLink="false">http://www.socialtimes.com/?p=1262</guid>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Social Media Marketng]]></category>
		<category><![CDATA[Wetpaint/Altimer Group]]></category>
<pubDate>Mon, 20 Jul 2009 18:12:44 +0000</pubDate>
</item>
<item>
<title>Can Engagement Really Become the New Standard?</title>
<description><![CDATA[<p>If you&#8217;ve gone to any of the industry conferences in the past year, you&#8217;ll have heard the same pitch from all the companies: &#8220;We&#8217;re selling engagement.&#8221;  We understand that there is inherently value to brands when consumers engage in various activities within a branded environment.  How much value is provided through that engagement?  Nobody knows.  How do you measure engagement?  Also an unknown.</p>
<h3>New Solutions Emerge</h3>
<p>Last week news of Facebook&#8217;s new &#8220;Engagement Ads&#8221; emerged and at first it didn&#8217;t click with me but the sound of it is pretty ominous.   Today MediaPost posted an interview with Facebook&#8217;s VP of Media Sales, Mike Murphy in which he says &#8220;Over the last few years, Web advertising has been all about demand fulfillment.&#8221;</p>
<p>The article continues, &#8220;he believes that Facebook users arenÃ¢â‚¬â„¢t necessarily seeking to execute tasks or fulfill specific demands, and by nature are less inclined to click on ads that take them away from the site.&#8221;  What Mike Murphy believes is something that isn&#8217;t theory, it&#8217;s fact: users on social networks do not click on advertisements and this is why Google continues to reign in the majority of online advertising dollars.</p>
<p>Direct sales is what advertisers want and it&#8217;s not surprising.  When you can put in money into specific advertisements and you can track that advertisement to a sale, why wouldn&#8217;t you purchase more or look for other channels that can do the same thing?  That&#8217;s what most are doing, but a few brave souls are beginning to explore new territory.</p>
<h3>Engagement Advertising as the 4th Type of Web Based Ad</h3>
<p>You are a brand manager.  You are sitting at your desk trying to process a ton of data and make a decision about the next quarter&#8217;s advertising budget.  You have a bunch of options including: television, newspaper, radio, mailers and online.  Online is broken out into banner advertising, search advertising, email marketing, and more recently &#8220;social media&#8221; which nobody has figured out how to classify it.</p>
<p>If Facebook agrees with what many others are saying, the new categorization should be &#8220;engagement advertising&#8221;.  Meebo has already been offering these types of solutions (as they will discuss at the upcoming <a href='http://www.socialadsummit.com'>Social Ad Summit</a>) and a number of others are beginning to do the same.  Ultimately all engagement advertisements boil down to one thing: the conversation.</p>
<p>In public relations, marketing and advertising firms there have been a number of solutions to track buzz such as Cymfony and Nielsen BuzzMetrics.  These new &#8220;engagement advertisements&#8221; ultimately produce similar results.  At the end of the day, Meebo or Facebook will come back to the advertiser and say &#8220;X number of people interacted with your advertisement and Y number of people are now talking about your product in comparison to Z people before.&#8221;</p>
<h3>Still Very Early</h3>
<p>Just as brands are cautious to enter this space, social media evangelists should be equally concerned about this hesitancy.  While we alway have &#8220;attention economics&#8221; to rely on, soon enough every social media site is going to be pushing this new type of advertisement.  The only problem is that the industry is still learning how to measure all of these things.</p>
<p>Metrics is not a new phenomenon, it&#8217;s just that technology has made it easier to measure things.  Unfortunately all of us are trying to figure out ways of packaging and measuring this &#8220;new type&#8221; of advertising while at the same time selling it &#8220;as is&#8221;.  Fortunately for the industry there are brands that are willing to experiment and test the waters but the windfall profits we are seeking from social media may no longer be just over the horizon.</p>
<p>Rather than just measuring the impact of advertising on direct sales we are now entering a phase where we monitor the impact of advertising on conversation.  While there are already systems in place to monitor the conversation, it was previously challenging to influence the conversation on a large scale.  What social networks are now providing is a way to influence consumers&#8217; conversation en masse.</p>
<p>The real question now is: can influencing the conversation on a large scale result in sales?  If it can, how do we measure the correlation between conversation and sales?  Is this really the secret key to social networks generating large amounts of revenue?</p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>nickoneill</dc:creator>
<comments>http://socialtimes.com/can-engagement-really-become-the-new-standard_b755#disqus_thread</comments>
<link>http://socialtimes.com/can-engagement-really-become-the-new-standard_b755</link>
<guid isPermaLink="false">http://www.socialtimes.com/?p=755</guid>
		<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Social Media]]></category>
<pubDate>Mon, 25 Aug 2008 09:30:46 +0000</pubDate>
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