What can social learn from traditional customer service? Actually, a lot.
G2 Crowd analyzes hundreds of reviews to see what the pros think of social media management software like Hootsuite, Tweedeck and Buffer.
+1s on Google+ increase search engine rankings more than Twitter or Facebook.
Broncos fans and Seahawks fans differ in much more than football, according to an analysis of their online behavior.
According to a survey from Crowdtap, brands will have the advantage over teams when it comes to Super Bowl social media chatter.
Google+ continues to make steady gains in the social login space but is still far behind Facebook, according to new data from Gigya.
While many have come and gone, the growth of social media indicates that more people are catching on and using social networks to connect and communicate.
Thanks to an increase in usage of 17,000 percent, Oxford English Dictionary crowned ‘selfie’ the 2013 word of the year.
But how exactly did selfies become such an integral part of our modern culture?
Nitrogram, the Instagram analytics platform, has a new infographic that shares their data on gender and the social network. Among their findings? More men use the service in the Middle East and India, while Southeast Asia and Russia show the highest adoption by women.
Social media has made communication as easy as a few taps on your smartphone. But do you feel like there are simply too many social networks out there, vying for your attention?