Twitter can be a great way to gain feedback from customers, clients and consumers of your product or service, as many brands like Comcast are well aware. But if you’re looking fr a more direct and dedicated way to leverage the Twitter community for brand feedback purposes, a new tool called TwitFeedback is looking to make it drop-dead simple for you to do so.
Managed through a widget, visitors to your website can say in 140 characters what they think of your product or service. If the concept of garnering feedback directly from your site sounds familiar because of a certain side tab that became popular, you’ll be happy to know that TwiFeedback uses a similar tab that appears on your website. Non intrusive but inviting nonetheless, clicking on this tab will open up the TwiFeedback widget.
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